{"id":29025,"date":"2026-02-28T12:29:40","date_gmt":"2026-02-28T12:29:40","guid":{"rendered":"https:\/\/alsafwacarpets.com\/?page_id=29025"},"modified":"2026-02-28T18:22:31","modified_gmt":"2026-02-28T18:22:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/alsafwacarpets.store\/ar\/faq\/","title":{"rendered":"\u0623\u0633\u0626\u0644\u0629 \u0648\u0623\u062c\u0648\u0628\u0629"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29025\" class=\"elementor elementor-29025\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a95e869 e-flex e-con-boxed e-con e-parent\" data-id=\"a95e869\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff45dd0 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"ff45dd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tCUSTOMER SUPPORT\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Frequently Asked Questions<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa1e550 elementor-widget elementor-widget-html\" data-id=\"fa1e550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"alsafwa-faq-container\">\r\n    <div class=\"faq-item\">\r\n        <button class=\"faq-question\">\r\n            <span>What are the standard sizes for your Turkish and Iranian carpets?<\/span>\r\n            <svg class=\"caret-icon\" viewbox=\"0 0 24 24\"><path d=\"M7 10l5 5 5-5H7z\"\/><\/svg>\r\n        <\/button>\r\n        <div class=\"faq-answer\">\r\n            <div class=\"answer-content\">\r\n                Our rectangular carpets range from small 50x80cm accent pieces to grand 4x6m layouts. We also offer specialized Round (up to 4m) and Runner (up to 1x4m) sizes to fit any hallway or room layout.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n        <button class=\"faq-question\">\r\n            <span>Do you offer custom-made carpet sizes?<\/span>\r\n            <svg class=\"caret-icon\" viewbox=\"0 0 24 24\"><path d=\"M7 10l5 5 5-5H7z\"\/><\/svg>\r\n        <\/button>\r\n        <div class=\"faq-answer\">\r\n            <div class=\"answer-content\">\r\n                Yes, we provide bespoke services for clients requiring specific dimensions. Please contact our team via WhatsApp or Email with your measurements for a personalized consultation.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n        <button class=\"faq-question\">\r\n            <span>How should I care for my silk or luxury wool carpet?<\/span>\r\n            <svg class=\"caret-icon\" viewbox=\"0 0 24 24\"><path d=\"M7 10l5 5 5-5H7z\"\/><\/svg>\r\n        <\/button>\r\n        <div class=\"faq-answer\">\r\n            <div class=\"answer-content\">\r\n                We recommend using the Al Safwa specialized cleaning range. For silk, avoid harsh chemicals; use our foaming cleaners and soft brushes to maintain the fiber's natural sheen.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n        <button class=\"faq-question\">\r\n            <span>What is the difference between Turkish and Iranian styles?<\/span>\r\n            <svg class=\"caret-icon\" viewbox=\"0 0 24 24\"><path d=\"M7 10l5 5 5-5H7z\"\/><\/svg>\r\n        <\/button>\r\n        <div class=\"faq-answer\">\r\n            <div class=\"answer-content\">\r\n                Turkish carpets often feature bold, geometric patterns. Iranian carpets are world-renowned for intricate, curved floral designs and high-density silk knotting for a classic feel.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"faq-item\">\r\n        <button class=\"faq-question\">\r\n            <span>Are your carpet fragrances safe for all fabrics?<\/span>\r\n            <svg class=\"caret-icon\" viewbox=\"0 0 24 24\"><path d=\"M7 10l5 5 5-5H7z\"\/><\/svg>\r\n        <\/button>\r\n        <div class=\"faq-answer\">\r\n            <div class=\"answer-content\">\r\n                Our Oud, Musk, and Rose fragrances are specifically formulated for upholstery. They are fabric-safe and designed to eliminate odors without staining.\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n<style>\r\n.alsafwa-faq-container {\r\n    max-width: 800px;\r\n    margin: 20px auto;\r\n    background: #000;\r\n    border: 1px solid #d4af37;\r\n    border-radius: 4px;\r\n    overflow: hidden;\r\n}\r\n\r\n.faq-item {\r\n    border-bottom: 1px solid #222;\r\n}\r\n\r\n.faq-item:last-child {\r\n    border-bottom: none;\r\n}\r\n\r\n.faq-question {\r\n    width: 100%;\r\n    padding: 20px;\r\n    background: #000;\r\n    border: none;\r\n    display: flex;\r\n    justify-content: space-between;\r\n    align-items: center;\r\n    cursor: pointer;\r\n    color: #f5f5dc; \/* Beige *\/\r\n    font-size: 16px;\r\n    font-weight: 600;\r\n    text-align: left;\r\n    transition: background 0.3s ease;\r\n}\r\n\r\n.faq-question:hover {\r\n    background: #111;\r\n}\r\n\r\n.caret-icon {\r\n    width: 24px;\r\n    height: 24px;\r\n    fill: #d4af37; \/* Gold *\/\r\n    transition: transform 0.3s ease;\r\n}\r\n\r\n\/* Rotate icon when active *\/\r\n.faq-item.active .caret-icon {\r\n    transform: rotate(180deg);\r\n}\r\n\r\n.faq-answer {\r\n    max-height: 0;\r\n    overflow: hidden;\r\n    transition: max-height 0.3s ease-out;\r\n    background: #0a0a0a;\r\n}\r\n\r\n.answer-content {\r\n    padding: 20px;\r\n    color: #ccc;\r\n    line-height: 1.6;\r\n    font-size: 14px;\r\n}\r\n\r\n.faq-item.active .faq-answer {\r\n    max-height: 200px; \/* Adjust if your text is very long *\/\r\n}\r\n<\/style>\r\n<script>\r\ndocument.addEventListener('DOMContentLoaded', () => {\r\n    const questions = document.querySelectorAll('.faq-question');\r\n\r\n    questions.forEach(question => {\r\n        question.addEventListener('click', () => {\r\n            const item = question.parentElement;\r\n\r\n            \/\/ Close other items\r\n            document.querySelectorAll('.faq-item').forEach(otherItem => {\r\n                if (otherItem !== item) {\r\n                    otherItem.classList.remove('active');\r\n                }\r\n            });\r\n\r\n            \/\/ Toggle current item\r\n            item.classList.toggle('active');\r\n        });\r\n    });\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CUSTOMER SUPPORT Frequently Asked Questions What are the standard sizes for your Turkish and Iranian carpets? Our rectangular carpets range<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29025","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/pages\/29025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/comments?post=29025"}],"version-history":[{"count":7,"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/pages\/29025\/revisions"}],"predecessor-version":[{"id":29228,"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/pages\/29025\/revisions\/29228"}],"wp:attachment":[{"href":"https:\/\/alsafwacarpets.store\/ar\/wp-json\/wp\/v2\/media?parent=29025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}